Dropshipping FAQs
Dropshipping is a retail fulfillment practice where an online or bricks & mortar store doesn’t physically stock the products that it sells. Instead, using a dropshipping model, when the store sells a product, it purchases the item from a third party supplier (in this case Gaucho Goods), who then ship the item directly to the customer. In a dropshipping model, the seller never handles the product directly.
Dropshipping can be very convenient for retail businesses as it means the business has less up-front cost (not having to bulk purchase stock in advance of a sale), and takes away many associated issues with standard retail practice such as managing warehouse space, packing and shipping orders, managing inventory etc.
First, you will need to apply to be a dropshipper with Gaucho Goods. You can do so through this form [linked]. Please note that there are some specific parameter which must be met, for example you must be a legally registered business, with a functional website. If there are any issues with your application, we will be in touch to rectify them.
Once you've registered and been approved as a Gaucho Goods dropshipper, we will provide you with marketing materials - these include images of the collars and a small amount of general copy about the brand and products. You are welcome and encouraged to use these images and copy to market Gaucho Goods materials on your website.
When a customer places an order with you for a Gaucho Goods product, you will need to come to the Gaucho Goods website and log into your dropshipping account (once you log in, the products on our website will automatically reduce in cost to our dropshipping rate). You'll add the products that your customer has purchased to your cart, enter YOUR payment details, and the CUSTOMER'S address, and check out as normal.
You will then receive a confirmation of order automatically to the email address associated with your dropshipper account, and purchased products will be shipped to the customer within 2 working days.
Simply complete this form. Once the form has been submitted we will respond to you within 48 hours. Please be as complete as possible, and do let us know if you have any queries about dropshipping or working with Gaucho Goods.
If your store is approved, we will then send you our marketing and information materials pack, and you are good to start selling!
Part of the beauty of the dropshipping model is that you (hopefully) shouldn't need too much help from us! The marketing and brand introduction pack that we send is quite detailed, but please don't hesitate to reach out to us if you have any questions.
We are a small and positive team, and are keen to ensure that our lovely products are being marketed and sold in the right way. If there's anything we can help with , let us know and we'll do our best!
Domestic (within the USA): We aim to dispatch all orders within 48 hours of purchase, from our warehouse in southern California. Depending on your location, shipping usually takes 5 - 7 working days.
International: We aim to dispatch all orders within 48 hours of purchase, from our warehouse in southern California. Depending on your location, shipping usually takes 10 - 14 working days.
We do! Please see above for estimated shipping times, and below to understand shipping cost.
How much does shipping cost?
The cost of shipping will be calculated at checkout, based on your customer's delivery location, and the size of their order.
**PLEASE NOTE - as a Gaucho Goods dropshipper you will need to either calculate an estimated shipping cost into the price that you charge for the products, or add the estimated shipping cost onto the customer's order total when they check out from your site or store. As a dropshipper with Gaucho Goods you will always be charged a shipping fee, and the marketing and information pack you receive after sign-up includes a table of estimated shipping costs.
Gaucho Goods CANNOT GUARANTEE that we will have the item that your customer purchased in stock in our warehouse. Although we keep extensive stock to hand, we have run out in the past (for example when must fulfil a large, unexpected wholesale order).
On the rare occasion that your customer orders an item which is out of stock, please contact us immediately. There are a few options in this situation, but you will need to contact your customer to discuss the best course of action for them.
The three best options in this situation are: we are able update the next order from our suppliers, and the product would then be shipped to the customer immediately when it arrives with us (usually a process of 4 - 6 weeks). Otherwise, we can arrange an alternative product to be sent instead with the customer's approval, or you can invite the customer to cancel their order.